{"id":7748,"date":"2021-12-02T18:04:21","date_gmt":"2021-12-02T17:04:21","guid":{"rendered":"https:\/\/www.netpresenter.com\/?post_type=knowledge&#038;p=7748"},"modified":"2024-08-14T11:27:14","modified_gmt":"2024-08-14T09:27:14","slug":"employee-pulse-surveys-things-to-consider","status":"publish","type":"knowledge","link":"https:\/\/www.netpresenter.com\/knowledge-center\/employee-engagement\/employee-pulse-surveys-things-to-consider","title":{"rendered":"Employee Pulse Surveys: Things to Consider"},"content":{"rendered":"\n<p class=\"yoast-reading-time__wrapper\"><span class=\"yoast-reading-time__icon\"><svg aria-hidden=\"true\" focusable=\"false\" data-icon=\"clock\" width=\"20\" height=\"20\" fill=\"none\" stroke=\"currentColor\" style=\"display:inline-block;vertical-align:-0.1em\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M12 8v4l3 3m6-3a9 9 0 11-18 0 9 9 0 0118 0z\"><\/path><\/svg><\/span><span class=\"yoast-reading-time__spacer\" style=\"display:inline-block;width:1em\"><\/span><span class=\"yoast-reading-time__descriptive-text\">Estimated reading time: <\/span><span class=\"yoast-reading-time__reading-time\">7<\/span><span class=\"yoast-reading-time__time-unit\"> minutes<\/span><\/p>\n\n\n\n<p>Do you want to track your employees\u2019 opinions and overall sentiment within your organization? And do you want to give your employees more influence by listening to them and giving them a voice? That\u2019s great because that will be a trend in the coming year! But how do you track sentiment orderly and actionably? With pulse surveys, of course! In this blog, we provide practical tips on conducting and publishing actionable employee pulse surveys.<\/p>\n\n\n\n<p>First, let us briefly explain a thing or two about pulse surveys in case you\u2019ve missed <a href=\"https:\/\/www.netpresenter.com\/knowledge-center\/employee-engagement\/how-you-can-use-an-employee-communications-platform-to-collect-employee-feedback\" target=\"_blank\" rel=\"noreferrer noopener\">our latest blog<\/a> on this subject. Pulse surveys and polls are frequent, short, and well-crafted questionnaires. They are a great way to generate \u2013 and encourage \u2013 employee feedback. They will help you track the pulse of your organization. How do people feel? How is the <a href=\"https:\/\/www.netpresenter.com\/solutions\/engaged\/employee-engagement\">employee engagement<\/a>? How do they rate your organization and facilities? Questions you get answers to with surveys!<\/p>\n\n\n\n<p>Employee pulse surveys provide insights into the soft side of business: employees\u2019 opinions and feelings. These insights provide managers and leaders with guidance on making decisions based on real-time employee feedback. In addition, they provide a <a href=\"https:\/\/www.netpresenter.com\/employee-communication-platform\">platform for employees<\/a> to speak their minds. This will help make your staff feel heard and will give them more influence, as the feedback can be taken into account when managers and leaders must make decisions. Benefits for everyone \u2013 yay!<\/p>\n\n\n\n<div class=\"wp-block-yoast-seo-table-of-contents yoast-table-of-contents\"><h2>Table of contents<\/h2><ul><li><a href=\"#types-of-employee-surveys\" data-level=\"2\">Types of employee surveys<\/a><\/li><li><a href=\"#1-pulse-surveys\" data-level=\"2\">1. Pulse surveys:<\/a><\/li><li><a href=\"#pulse-survey-questions-to-ask\" data-level=\"2\">Pulse survey questions to ask<\/a><\/li><li><a href=\"#2-mood-surveys\" data-level=\"2\">2. Mood surveys:<\/a><\/li><li><a href=\"#mood-survey-questions-to-ask\" data-level=\"2\">Mood survey questions to ask<\/a><\/li><li><a href=\"#3-real-time-polls\" data-level=\"2\">3. Real-time polls:<\/a><\/li><li><a href=\"#real-time-poll-questions-to-ask\" data-level=\"2\">Real-time poll questions to ask<\/a><\/li><li><a href=\"#pulse-surveys-and-internal-communication\" data-level=\"2\">Pulse surveys and internal communication<\/a><\/li><li><a href=\"#1-announce-the-survey\" data-level=\"2\">1. Announce the survey<\/a><\/li><li><a href=\"#2-send-out-reminders\" data-level=\"2\">2. Send out reminders<\/a><\/li><li><a href=\"#3-follow-up-communication\" data-level=\"2\">3. Follow-up communication<\/a><\/li><\/ul><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"types-of-employee-surveys\" style=\"font-size:19px\">Types of employee surveys<\/h2>\n\n\n\n<p>A platform like Netpresenter allows you to publish different types of surveys. For the most honest feedback, give your employees the option to participate in the surveys anonymously. These surveys can be published quickly and effectively in your organization with the Netpresenter platform:<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"1-pulse-surveys\" style=\"font-size:19px\">1. Pulse surveys:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Contain recurring questions;<\/li>\n\n\n\n<li>Recur several times a year;<\/li>\n\n\n\n<li>Offer opportunities to identify problems or changes quickly;<\/li>\n\n\n\n<li>Allow for close monitoring of certain issues or problems;<\/li>\n\n\n\n<li>They are usually sent out on a regular basis, such as weekly or monthly<\/li>\n\n\n\n<li>Often use numbered rating scales<\/li>\n\n\n\n<li>Intended to track (changes in) sentiment through snapshots.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"pulse-survey-questions-to-ask\" style=\"font-size:19px\">Pulse survey questions to ask<\/h2>\n\n\n\n<p><a href=\"https:\/\/www.netpresenter.com\/platform\/features#section-5\" target=\"_blank\" rel=\"noreferrer noopener\">Pulse surveys<\/a> enable you to track opinions on certain topics within the organization. The trick is repeating the same questions, to detect changes in opinions easily and act accordingly. These are some examples of pulse survey questions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>How happy are you at work?<\/li>\n\n\n\n<li>Do you get recognition for good work?<\/li>\n\n\n\n<li>How clean was the office today?<\/li>\n\n\n\n<li>How do you rate your cooperation with your supervisor?<\/li>\n\n\n\n<li>How well-informed are you about our new measures?<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.netpresenter.com\/nl\/wp-content\/uploads\/sites\/2\/2021\/12\/DSC08909-1024x683.jpg\" alt=\"\" class=\"wp-image-6678\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"2-mood-surveys\" style=\"font-size:19px\">2. Mood surveys:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Enable quick and easy participation<\/li>\n\n\n\n<li>Give a quick impression of the current mood within the organization<\/li>\n\n\n\n<li>Allow you to find out current issues with short-term feedback quickly.<\/li>\n\n\n\n<li>Usually make use of icons like star ratings so employees can answer easily<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"mood-survey-questions-to-ask\" style=\"font-size:19px\">Mood survey questions to ask<\/h2>\n\n\n\n<p>A mood survey helps you quickly find out your employees\u2019 opinions on certain issues, usually through a single question. Here are some examples of questions for mood surveys:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>How are you feeling today?<\/li>\n\n\n\n<li>How was your workday today?<\/li>\n\n\n\n<li>I can balance my work and personal life effectively<\/li>\n\n\n\n<li>I am provided with the tools and resources I need to do my job.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"3-real-time-polls\" style=\"font-size:19px\">3. Real-time polls:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Quick and easy to fill out<\/li>\n\n\n\n<li>Great to track opinions at team or department level<\/li>\n\n\n\n<li>Great for real-time feedback on specific topics<\/li>\n\n\n\n<li>Usually provide several options for people to choose from<\/li>\n\n\n\n<li>Enable stakeholders to make choices with which their colleagues agree<\/li>\n\n\n\n<li>Enable stakeholders to find out employees\u2019 opinions on specific topics quickly<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"real-time-poll-questions-to-ask\" style=\"font-size:19px\">Real-time poll questions to ask<\/h2>\n\n\n\n<p>Real-time <a href=\"https:\/\/www.netpresenter.com\/platform\/features#section-4\" target=\"_blank\" rel=\"noreferrer noopener\">polls<\/a> are often used to find out opinions on less serious topics but can be used well to ask your colleagues\u2019 opinions on anything from the new logo design to their preferred lunch menu. Here are some examples of questions you can ask in a poll:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>What should the corporate party\u2019s theme be?<\/li>\n\n\n\n<li>Will you be working in the week after New Year\u2019s Eve?<\/li>\n\n\n\n<li>What kind of Christmas gift would you like to receive from corporate this year?<\/li>\n\n\n\n<li>At what time would you like to start and end work<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.netpresenter.com\/nl\/wp-content\/uploads\/sites\/2\/2021\/12\/DSC09163-1024x683.jpg\" alt=\"\" class=\"wp-image-6679\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"pulse-surveys-and-internal-communication\" style=\"font-size:19px\">Pulse surveys and internal communication<\/h2>\n\n\n\n<p>When it comes to pulse surveys and <a href=\"https:\/\/www.netpresenter.com\/internal-communication\">internal communication<\/a>, these are the steps you should take.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"1-announce-the-survey\" style=\"font-size:19px\">1. Announce the survey<\/h2>\n\n\n\n<p>If you\u2019ve never conducted surveys in your organization, employees may ask some questions when you suddenly start publishing surveys out of nowhere. Keep in mind they might have some questions, such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Is my feedback anonymous?<\/li>\n\n\n\n<li>Who will see my answers?<\/li>\n\n\n\n<li>What will happen as a result of my feedback?<\/li>\n\n\n\n<li>What are the benefits I get from participating in this survey?<\/li>\n<\/ul>\n\n\n\n<p>Naturally, you don\u2019t have to send a message prior to every survey. However, before you regularly start publishing surveys, answering these questions in a short announcement can be useful. If people know how participating in a survey will benefit them, who will see their feedback, and whether their answers will remain anonymous, they will be more likely to participate. This benefits the organization and the employees. A short message on a corporate screensaver or mobile app can do the truck and nudge people into participating.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"2-send-out-reminders\" style=\"font-size:19px\">2. Send out reminders<\/h2>\n\n\n\n<p>People may intend to participate but forget to do so because of their workload. Not a problem; that\u2019s why we designed our <a href=\"https:\/\/www.netpresenter.com\/platform\/features#section-3\" target=\"_blank\" rel=\"noreferrer noopener\">attention boosters<\/a>! Set up an attention booster to send reminders to colleagues who haven\u2019t yet completed the survey. This will help you get the highest possible response to your surveys.<\/p>\n\n\n\n<p>You set up an attention booster only once, and the rest happens automatically. If a colleague doesn\u2019t participate in a survey, several attempts will be made to make sure they still vote. After a selected number of days or hours, they will receive a (push) notification with a reminder to complete the survey.<\/p>\n\n\n\n<p>If you urgently need the survey\u2019s results, you can even bring these reminders to your colleagues\u2019 attention with pop-ups. However, while these are nifty and notable, don\u2019t use them too often \u2013 people will only get annoyed if they\u2019re flooded with these reminders. That\u2019s why you should only use these in more urgent situations when you need feedback quickly.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"1000\" src=\"https:\/\/www.netpresenter.com\/wp-content\/uploads\/2021\/08\/Attention-Booster.png\" alt=\"attention campaigns netpresenter\" class=\"wp-image-6550\" style=\"width:500px;height:500px\" srcset=\"https:\/\/www.netpresenter.com\/wp-content\/uploads\/2021\/08\/Attention-Booster.png 1000w, https:\/\/www.netpresenter.com\/wp-content\/uploads\/2021\/08\/Attention-Booster-300x300.png 300w, https:\/\/www.netpresenter.com\/wp-content\/uploads\/2021\/08\/Attention-Booster-150x150.png 150w, https:\/\/www.netpresenter.com\/wp-content\/uploads\/2021\/08\/Attention-Booster-768x768.png 768w, https:\/\/www.netpresenter.com\/wp-content\/uploads\/2021\/08\/Attention-Booster-640x640.png 640w, https:\/\/www.netpresenter.com\/wp-content\/uploads\/2021\/08\/Attention-Booster-70x70.png 70w, https:\/\/www.netpresenter.com\/wp-content\/uploads\/2021\/08\/Attention-Booster-160x160.png 160w, https:\/\/www.netpresenter.com\/wp-content\/uploads\/2021\/08\/Attention-Booster-817x817.png 817w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"3-follow-up-communication\" style=\"font-size:19px\">3. Follow-up communication<\/h2>\n\n\n\n<p>The feedback process isn\u2019t finished when you\u2019ve sent out your survey and reminders. It\u2019s important to thank your colleagues after they have completed your survey. Include a few of the most important results if these have already been processed. Also, make sure to show them what actions are being taken with the results. Publish these messages on digital signage screens throughout the building or in the desktop app, so everyone will immediately see the key findings or outcomes of the survey.<\/p>\n\n\n\n<p>Was the office not clean enough? Was the lunch not according to standards? Or does the building need more air condition, according to your coworkers? Make sure you clarify what happens next and what the organization will be doing to improve these topics. This way, your colleagues will know that participating in surveys benefits them, and the response rate will remain high in the future.<\/p>\n\n\n\n<p>Do you want to get started with employee (pulse) surveys in your organization? Request <a href=\"https:\/\/www.netpresenter.com\/demo\">a free 30-minute demo<\/a> to see how easy it is to create your own surveys with Netpresenter. To discuss all possibilities, <a href=\"https:\/\/www.netpresenter.com\/talk\">get in touch<\/a> with our consultants; they are happy to help you! Or download the <a href=\"https:\/\/www.netpresenter.com\/knowledge-center\/employee-engagement\/self-assessment-employee-engagement\">free self assessment<\/a> to measure the levels of engagement in your organization.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.netpresenter.com\/knowledge-center\/employee-engagement\/self-assessment-employee-engagement\"><img loading=\"lazy\" decoding=\"async\" width=\"944\" height=\"200\" src=\"https:\/\/www.netpresenter.com\/wp-content\/uploads\/2022\/05\/download_banner_v1.png\" alt=\"download banner\" class=\"wp-image-10538\" srcset=\"https:\/\/www.netpresenter.com\/wp-content\/uploads\/2022\/05\/download_banner_v1.png 944w, https:\/\/www.netpresenter.com\/wp-content\/uploads\/2022\/05\/download_banner_v1-300x64.png 300w, https:\/\/www.netpresenter.com\/wp-content\/uploads\/2022\/05\/download_banner_v1-768x163.png 768w, https:\/\/www.netpresenter.com\/wp-content\/uploads\/2022\/05\/download_banner_v1-640x136.png 640w, https:\/\/www.netpresenter.com\/wp-content\/uploads\/2022\/05\/download_banner_v1-330x70.png 330w, https:\/\/www.netpresenter.com\/wp-content\/uploads\/2022\/05\/download_banner_v1-755x160.png 755w, https:\/\/www.netpresenter.com\/wp-content\/uploads\/2022\/05\/download_banner_v1-817x173.png 817w\" sizes=\"auto, (max-width: 944px) 100vw, 944px\" \/><\/a><\/figure>\n","protected":false},"author":6,"featured_media":7749,"template":"","cat_know_type":[25],"cat_know":[44],"class_list":["post-7748","knowledge","type-knowledge","status-publish","has-post-thumbnail","hentry","cat_know_type-blogs","cat_know-employee-engagement"],"acf":[],"yoast_head":"<title>Employee Pulse Surveys: Things to Consider - netpresenter.com<\/title>\n<meta name=\"description\" content=\"Employee pulse surveys help you track your colleagues&#039; opinions and general sentiment. 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But how do you do it? 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