{"id":5118,"date":"2021-05-19T15:41:02","date_gmt":"2021-05-19T13:41:02","guid":{"rendered":"https:\/\/www.netpresenter.com\/?post_type=knowledge&#038;p=5118"},"modified":"2024-07-01T12:02:35","modified_gmt":"2024-07-01T10:02:35","slug":"how-to-communicate-compliance-effectively-in-todays-digital-workplace","status":"publish","type":"knowledge","link":"https:\/\/www.netpresenter.com\/knowledge-center\/compliance-communication\/how-to-communicate-compliance-effectively-in-todays-digital-workplace","title":{"rendered":"How to Communicate Compliance Effectively in Today\u2019s Digital Workplace"},"content":{"rendered":"\n<p class=\"yoast-reading-time__wrapper\"><span class=\"yoast-reading-time__icon\"><svg aria-hidden=\"true\" focusable=\"false\" data-icon=\"clock\" width=\"20\" height=\"20\" fill=\"none\" stroke=\"currentColor\" style=\"display:inline-block;vertical-align:-0.1em\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M12 8v4l3 3m6-3a9 9 0 11-18 0 9 9 0 0118 0z\"><\/path><\/svg><\/span><span class=\"yoast-reading-time__spacer\" style=\"display:inline-block;width:1em\"><\/span><span class=\"yoast-reading-time__descriptive-text\">Estimated reading time:  <\/span><span class=\"yoast-reading-time__reading-time\">6<\/span><span class=\"yoast-reading-time__time-unit\"> minutes<\/span><\/p>\n\n\n\n<p><a href=\"https:\/\/www.forbes.com\/sites\/ashiraprossack1\/2021\/04\/25\/office-not-required--why-remote-work-is-here-to-stay\/\" target=\"_blank\" rel=\"noreferrer noopener\">Remote work is here to stay<\/a>, and regardless of how you feel about remote working, it has its drawbacks. Digital workplace tools might have quickened the pace of communication; at the same time, they are significant distractions. Additionally, <a href=\"https:\/\/buffer.com\/2021-state-of-remote-work\" target=\"_blank\" rel=\"noreferrer noopener\">fifteen percent of employees<\/a> name distractions at home as the fourth biggest struggle when working remotely. And the one thing you don\u2019t need when you\u2019re conveying important internal policies, procedures, and federal and state laws that must be complied with is distracted employees. Read on to learn how to communicate compliance effectively in today\u2019s digital workplace \u2013 without further distracting your employees.<\/p>\n\n\n\n<div class=\"wp-block-yoast-seo-table-of-contents yoast-table-of-contents\"><h2>Table of contents<\/h2><ul><li><a href=\"#h-1-keep-compliance-messages-short\" data-level=\"2\">1. Keep compliance messages short<\/a><\/li><li><a href=\"#h-2-repeat-messages-often\" data-level=\"2\">2. Repeat messages often<\/a><\/li><li><a href=\"#h-3-know-your-audience-s-preferred-comms-channels\" data-level=\"2\">3. Know your audience\u2019s preferred comms channels<\/a><\/li><li><a href=\"#h-4-push-when-it-matters\" data-level=\"2\">4. Push when it matters<\/a><\/li><li><a href=\"#h-5-target-your-audience\" data-level=\"2\">5. Target your audience<\/a><\/li><\/ul><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-1-keep-compliance-messages-short\" style=\"font-size:19px\"><strong><strong>1. Keep compliance messages short<\/strong><\/strong><\/h2>\n\n\n\n<p>When everyone\u2019s so busy, how do you cut through the noise of workplace priorities to make sure employees genuinely read your <a href=\"https:\/\/www.netpresenter.com\/solutions\/safe\/compliance-communication\">compliance communication<\/a>? Structure your messages into short, powerful bursts of knowledge. Few employees will devote any time to reading long, complex messages between tasks, so break your messages into a series of short and simple messages.<\/p>\n\n\n\n<p>Consider that ten short messages delivered at intervals over a more extended period might be more effective than publishing one tome in January and expecting your employees to remember every policy and procedure they need to know of for the rest of the year. This approach also ensures you can adjust and update your compliance messages as needed. This way, the information you share is always current.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"320\" src=\"https:\/\/www.netpresenter.com\/wp-content\/uploads\/2021\/05\/02_Repetition_EN_header-1024x320.png\" alt=\"\" class=\"wp-image-5119\" srcset=\"https:\/\/www.netpresenter.com\/wp-content\/uploads\/2021\/05\/02_Repetition_EN_header-1024x320.png 1024w, https:\/\/www.netpresenter.com\/wp-content\/uploads\/2021\/05\/02_Repetition_EN_header-300x94.png 300w, https:\/\/www.netpresenter.com\/wp-content\/uploads\/2021\/05\/02_Repetition_EN_header-768x240.png 768w, https:\/\/www.netpresenter.com\/wp-content\/uploads\/2021\/05\/02_Repetition_EN_header-1536x480.png 1536w, https:\/\/www.netpresenter.com\/wp-content\/uploads\/2021\/05\/02_Repetition_EN_header-2048x640.png 2048w, https:\/\/www.netpresenter.com\/wp-content\/uploads\/2021\/05\/02_Repetition_EN_header-1920x600.png 1920w, https:\/\/www.netpresenter.com\/wp-content\/uploads\/2021\/05\/02_Repetition_EN_header-640x200.png 640w, https:\/\/www.netpresenter.com\/wp-content\/uploads\/2021\/05\/02_Repetition_EN_header-224x70.png 224w, https:\/\/www.netpresenter.com\/wp-content\/uploads\/2021\/05\/02_Repetition_EN_header-817x255.png 817w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-2-repeat-messages-often\" style=\"font-size:19px\"><strong><strong>2. Repeat messages often<\/strong><\/strong><\/h2>\n\n\n\n<p>Here we go again: repetition is key (we\u2019re repeating it because it is!). Repeating your compliance messages ensures they genuinely reach your audience \u2013 when they didn\u2019t catch the information the first time you published it, they will the next time (or the next time). You can easily set up a compliance campaign on a particular topic consisting of multiple messages. Create your content and your messages, <a href=\"https:\/\/www.netpresenter.com\/employee-communication-platform\/features\" target=\"_blank\" rel=\"noreferrer noopener\">schedule it in advance<\/a>, and your content will automatically get published when your employees must receive it; the CMS will do the rest.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-tiktok wp-block-embed-tiktok\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"tiktok-embed\" cite=\"https:\/\/www.tiktok.com\/@netpresenter\/video\/7267929267844009248\" data-video-id=\"7267929267844009248\" data-embed-from=\"oembed\" style=\"max-width:605px; min-width:325px;\"> <section> <a target=\"_blank\" title=\"@netpresenter\" href=\"https:\/\/www.tiktok.com\/@netpresenter?refer=embed\">@netpresenter<\/a> <p>Who knew pixels could be a job-saver? Watch how Gary gets a timely reminder  of company values through Employee Digital Signage, dodging a career misstep. \ud83c\udf7a\ud83d\udeab\ud83d\udda5\ufe0f CompanyValues SaveTheSipForLater EmployeeAwareness EmployeeCommunications WorkplaceDigitalSignage<\/p> <a target=\"_blank\" title=\"\u266c origineel geluid - Netpresenter - Netpresenter\" href=\"https:\/\/www.tiktok.com\/music\/origineel-geluid-Netpresenter-7267929525526465312?refer=embed\">\u266c origineel geluid &#8211; Netpresenter &#8211; Netpresenter<\/a> <\/section> <\/blockquote> <script async src=\"https:\/\/www.tiktok.com\/embed.js\"><\/script>\n<\/div><\/figure>\n\n\n\n<p>Additionally, repeating information makes it stick. As soon as we stop learning or reading about the information, we start forgetting. This process can be explained with <a href=\"https:\/\/www.netpresenter.com\/knowledge-center\/employee-training\/why-repetition-is-essential-for-effective-communication\" target=\"_blank\" rel=\"noreferrer noopener\">Ebbinghaus\u2019s Forgetting Curve<\/a>. You can break the Forgetting Curve\u2019s downward trend by repeating information. In doing so, you are also increasing the chances your employees will better understand and internalize your compliance messages. Subtle repetition is necessary to change behavior, which essentially is compliance communication\u2019s goal. From <a href=\"https:\/\/www.netpresenter.com\/knowledge-center\/cybersecurity\/avoid-these-common-cyberattacks-with-a-solid-human-firewall\" target=\"_blank\" rel=\"noreferrer noopener\">the human firewall<\/a> to healthcare compliance, strong communication will make the new behavior second nature.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-style-default is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8216;We continuously repeat safety messages; this repetition ensures the message sticks&#8217;<\/p>\n<\/blockquote>\n\n\n\n<p>Our client <a href=\"https:\/\/www.netpresenter.com\/customer-stories\/hertel-reaches-employees-anytime-and-anywhere-with-a-unique-mix-of-communication-channels\" target=\"_blank\" rel=\"noreferrer noopener\">Hertel Netherlands<\/a> would agree: Jasmijn Stolk, Manager Marketing &amp; Communication at Hertel Netherlands, explains safety is paramount in all of Hertel\u2019s business activities. Compliance messages are shown repeatedly through screensavers, digital signage screens, and their corporate app to prevent any incidents. \u2018We continuously repeat safety messages with Netpresenter. Our \u2018life-saving rules\u2019, our nine basis safety rules, are also repeatedly brought to the attention of our employees. This repetition ensures the message sticks \u2013 so much so that one of our assistant project leaders prevented work from having to be halted. She knew exactly what to do thanks to the repetition of our life-saving rules!\u2019<\/p>\n\n\n\n<p>However, don\u2019t repeat the exact same message endlessly, as people will not read it anymore since they know they\u2019ve already seen it. Surprise them by displaying your message in a slightly different way. Possibilities with <a href=\"https:\/\/www.netpresenter.com\/employee-communication-platform\/tools\/digital-signage\" target=\"_blank\" rel=\"noreferrer noopener\">digital signage<\/a> or <a href=\"https:\/\/www.netpresenter.com\/employee-communication-platform\/tools\/corporate-screensaver\" target=\"_blank\" rel=\"noreferrer noopener\">corporate screensavers<\/a> are endless. Say it with a template, regain attention with a GIF or even show a video to convey important messages.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.netpresenter.com\/nl\/wp-content\/uploads\/sites\/2\/2021\/05\/03_big_data-1024x480.png\" alt=\"\" class=\"wp-image-5131\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-3-know-your-audience-s-preferred-comms-channels\" style=\"font-size:19px\"><strong>3. Know your audience\u2019s preferred comms channels<\/strong><\/h2>\n\n\n\n<p>If email works for you, that\u2019s fine, but consider that research showed <a href=\"https:\/\/www.glassdoor.com\/employers\/blog\/employees-ignore-your-emails\/\" target=\"_blank\" rel=\"noreferrer noopener\">two in three employees<\/a> ignore corporate emails. Your users may be consuming information through entirely different channels. Do you work with non-desk employees? They might not even have email, so it may be worth considering putting up digital signage screens in public spaces in your organization. Do your employees work from home? Chances are, you can find them on <a href=\"https:\/\/www.netpresenter.com\/employee-communication-platform\/integrations\/teams\" target=\"_blank\" rel=\"noreferrer noopener\">Microsoft Teams<\/a>. Are your employees always on the road? Then a corporate app could be the best way to reach them.<\/p>\n\n\n\n<p>Do your employees primarily use your intranet, such as SharePoint? Create a dedicated page in your intranet and keep it up to date. Feature messages for the week or month, and provide links to codes of conduct, ethics documents, et cetera. <a href=\"https:\/\/www.netpresenter.com\/employee-communication-platform\/integrations\/sharepoint\">Connect your SharePoint<\/a> to other channels such as digital signage, screensavers, or an <a href=\"https:\/\/www.netpresenter.com\/employee-communication-platform\/tools\/employee-app\">employee app<\/a> to make the information even easier to find. You\u2019ll be sure everybody knows about the latest compliance information.<\/p>\n\n\n\n<p>Think about how your employees generally consume their information. To ensure your compliance communication reaches all your employees, publish compliance communication through multiple communication channels. Embrace the omnichannel approach!<\/p>\n\n\n\n<section class=\"do-you-know-section sec-color-0 sec-margin position-0\" style=\"margin-bottom: 30px;\">\n<div class=\"container\">\n<div class=\"row align-items-end dyn-row\">\n<div class=\"col\">\n<div class=\"dyn-img-wrap\">\n<div class=\"dyn-img-box\">\n<div class=\"dyn-img\" style=\"background-image: url('https:\/\/www.netpresenter.com\/nl\/wp-content\/uploads\/sites\/2\/2021\/05\/MicrosoftTeams-image-9.png');\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"col\">\n<div class=\"dyn-text-wrap bg-color-0\">\n<div class=\"dyn-text-box\">\n<h4 class=\"dyn-sub-title\">Free download<\/h4>\n<div class=\"dyn-text nmp-last-el white-content\"><h3 class=\"post-title\" style=\"margin-bottom: 15px;\">Infographic<\/h3>\n<p>Reduce distractions at work and improve communication in your organization with these 9 practical tips<\/p>\n<\/div>\n<div class=\"dyn-button-wrapper\">\n<a class=\"btn white-btn\" href=\"https:\/\/www.netpresenter.com\/knowledge-center\/employee-productivity\/9-tips-on-reducing-workplace-distraction-and-improving-communication\"><span>Download now<\/span><\/a>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-4-push-when-it-matters\" style=\"font-size:19px\"><strong>4. <strong>Push when it matters<\/strong><\/strong><\/h2>\n\n\n\n<p>Getting the attention of your busy employees may be a big compliance challenge for your organization. When your message is unquestionably urgent and important, such as a new procedure with which employees must comply, you will want to have a channel that can provide your employees immediately and simultaneously with reliable information. In this case, you can send a <a href=\"https:\/\/www.netpresenter.com\/knowledge-center\/mass-notifications\/ping-this-is-how-you-grab-attention-with-netpresenter-notifications\" target=\"_blank\" rel=\"noreferrer noopener\">push notification<\/a> or even an old skool <a href=\"https:\/\/www.netpresenter.com\/employee-communication-platform\/tools\/sms-notifications\" target=\"_blank\" rel=\"noreferrer noopener\">text message<\/a>; you\u2019re guaranteed to draw your employees\u2019 attention. Add a read confirmation, and you will also know who has and has not read your message. Add a link to your dedicated page in SharePoint that provides your employees with more information, and there you go, you drew your entire organization\u2019s attention without adding to the noise.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.netpresenter.com\/nl\/wp-content\/uploads\/sites\/2\/2021\/05\/02_Ned_PC_Alert-1024x480.png\" alt=\"\" class=\"wp-image-5130\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-5-target-your-audience\" style=\"font-size:19px\"><strong>5. Target <strong>your audience<\/strong><\/strong><\/h2>\n\n\n\n<p>Some rules and procedures should only be complied with in specific departments of your organization. To keep information relevant and avoid adding to information overload, <a href=\"https:\/\/www.netpresenter.com\/employee-communication-platform\/features\" target=\"_blank\" rel=\"noreferrer noopener\">target your messages<\/a> to specific audience groups within your organization, for example, sales consultants, managers, or management assistants. Targeting your information will ensure higher relevance and usability, which will lead to an increase in readership: employees know that the information they receive is of relevance to them, which will make them less likely to ignore messages you send. This will all lead to higher compliance levels.<\/p>\n\n\n\n<p>Do you want to start communicating compliance effectively? <a href=\"https:\/\/www.netpresenter.com\/talk\" target=\"_blank\" rel=\"noreferrer noopener\">Get in touch<\/a> with our consultants; they are happy to advise you! Or download&nbsp;this <a href=\"https:\/\/www.netpresenter.com\/knowledge-center\/behavioral-change\/how-to-help-your-employees-make-successful-behavioral-changes-with-internal-communication\">free guide<\/a> to help your employees make behavioral changes. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.netpresenter.com\/knowledge-center\/behavioral-change\/how-to-help-your-employees-make-successful-behavioral-changes-with-internal-communication\"><img loading=\"lazy\" decoding=\"async\" width=\"944\" height=\"200\" src=\"https:\/\/www.netpresenter.com\/wp-content\/uploads\/2021\/07\/download_banner_v2.png\" alt=\"download banner\" class=\"wp-image-6110\" srcset=\"https:\/\/www.netpresenter.com\/wp-content\/uploads\/2021\/07\/download_banner_v2.png 944w, https:\/\/www.netpresenter.com\/wp-content\/uploads\/2021\/07\/download_banner_v2-300x64.png 300w, https:\/\/www.netpresenter.com\/wp-content\/uploads\/2021\/07\/download_banner_v2-768x163.png 768w, https:\/\/www.netpresenter.com\/wp-content\/uploads\/2021\/07\/download_banner_v2-640x136.png 640w, https:\/\/www.netpresenter.com\/wp-content\/uploads\/2021\/07\/download_banner_v2-330x70.png 330w, https:\/\/www.netpresenter.com\/wp-content\/uploads\/2021\/07\/download_banner_v2-817x173.png 817w\" sizes=\"auto, (max-width: 944px) 100vw, 944px\" \/><\/a><\/figure>\n","protected":false},"author":13,"featured_media":5121,"template":"","cat_know_type":[25],"cat_know":[50],"class_list":["post-5118","knowledge","type-knowledge","status-publish","has-post-thumbnail","hentry","cat_know_type-blogs","cat_know-compliance-communication"],"acf":[],"yoast_head":"<title>How to Communicate Compliance Effectively - 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